3300 - Best practice for tracking use of non-prime numbers? 1

[johnrc1]

I am a new to 3300. So my apologies in advance if there is a simple answer I haven't stumbled across.

I am using arbitrary non-prime numbers to create multiple line appearances for a user and having the Prime and non-prime numbers appear on other user phones as well. Can't seem to find a way to querry the system to find which and where non-numbers are in use. I'm concerned that before too long I will have lost track of where these numbers are and which ones are in use.

Hopefully there is a maintenance command. Locate number was not useful - just indicates "The number refers to a Non Prime Broadcast Group." That only tells me it is in use. A little bit of help, but not much.

TIA.

 

[kwbMitel]

All Prime and Non-Prime numbers are listed in the Multiline Group Assignment form. (Multiline Appearance Groups 4.2->)

One thing I do to keep on top of things is use a numbering convention that retains the original DN where possible.

Examples:
Creating an outgoing key similar to Personal O/G on SX200
Prime DN = 1234
Outgoing Key = 1*1234

Inbound Hunt group with key appearances on phones
Hunt Group dn = 2345
Key 1 = 1*2345
Key 2 = 2*2345
Key 3 = 3*2345
Etc.

Creating a External Hotdesk User
Desk Set DN = 3456
EHDU = 2*3456

Basically, anytime I have a DN that does not require a specific digit length I use these conventions. It saves a lot of time and energy designing dial plans and the purpose is embedded in the numbering scheme.

Brilliant, if I do say so myself.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[johnrc1]

I keep forgetting that "numbers" can have * character. Very useful.

But to use your example, if I need to find all the phones where I had assigned "3*2345" to a key - can you suggest how I would do that?

Similar problem for finding non-prime number members of ring group.

Thanks!

 

[kwbMitel]

Read the first line of my post again

**********************************************
What's most important is that you realise ... There is no spoon.

 

[johnrc1]

In my config this form does not display the info I am asking about.

Maybe I have done something that was not contemplated by Mitel, but for a Prime number, I have Call Routing First Alternative (Busy) pointing to a Ring Group that has 2 non-prime numbers in it. Giving the user 3 "lines" in total. Then I assigned the prime number and the non-prime numbers to keys of the Prime user and to other users so they could pick up any of the 3 "lines".

The Ring Groups are not appearing in the Multiline Appearance Group form.

In the Ring Group form it shows the members, but not which phones the members have been assigned to.

My concern is 2 years from now, trying to find where these non-prime numbers have been placed.

 

[kwbMitel]

As the system defines Non-Prime numbers thay will all be found in that form.

There is no way to locate all of the numbers if they are not known already

The majority will be found in the Call Rerouting Form
- Prime
- Key appearances
- Hunt Groups
- ACD Paths

If the installer was good, almost all will be found in the Telephone Directory.

The following will be in their own forms and unlikely to be found elsewhere (other than Tel Dir):
Ring groups
Speedcalls
ACD Agent ID's
ACD Agent Groups
System Access Points (DISA etc)
ARS Numbers
Cluster Element ID's / Feature Codes
Remote DN's


**********************************************
What's most important is that you realise ... There is no spoon.

 

[johnrc1]

Thanks - I guess this is what I was afraid of.

It would be really nice if there was a "verbose" version of "locate number". That indicated everywhere a number is used.

It leads to another question re - anyone have suggestions for good record keeping practice? But I will post this in another question. Thanks for your help on this one. your suggestion of using * will be a big help in avoiding introducing numbers that create issues later.

 

[kwbMitel]

Good Record keeping = Telephone Directory

Nice trick is to name things with the first character being a .(period) so that they don't show up in the Tel Dir when searched via the phone.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[sarond]

kwbMitel

Wealth of information as usual. Star for sharing your knowledge, something that is less common these days.
Always good to have useful housekeeping tips.

 

[LoopyLou]

Agreed.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.