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3300 Access Denied on Redial

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GZgidnick

Technical User
Jan 8, 2015
156
AU
Access Denied when Redial button is pressed.
When Redial FAC is used Access Denied as well.

Redial is enabled in CoS.

????
 
Is it inserting your outgoing code (i.e. 0 or 9...)
 
Ended up solving the issue with Mitel.
Known issue.

On redial calls are being assigned COR 1 instead of the actual COR of the phone.
COR 1 in my case had ARS maximum digit dialed 4. I use COR 1 for Emergency.

When redialing a local, national, cell etc it failed as a consequence of the Maximum ARS digits limit of 4.

Changed the Maximum ARS digits to Unlimited and redial works fine.

Mitel still doesn't has a solution for this bug, hence the workaround.
 
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