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3 x 8 calling an ACD

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joebocc

Technical User
Sep 4, 2002
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I have a 3 x 8 DS system installed and whenever I call to a location that is answered by an ACD I cannot enter ANY choices without the line disconnecting. This is a replacement for a system that went belly up and use to work.
WHAT AM I MISSING?
 
Check your line settings in config programming as they might be set to pulse instead of tone.
spoclogo2.jpg

 
Thanks, that was it. I never thought to check that. You would think in this day and age that tone would be the default

(-: I guess it was just too easy to over look. Once I got on site, I could hear it pulsing.

Tks again
Joe
 
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