3 or 4 Incoming Calls as Dial-Tone only to Main Console.

[ARNOLD001]

I have a meridian XT rls 21. This mornig we had a problem were we would get 3 or 4 incoming calls as Dial-tone to our Console, before getting an actual call. Our temporary solution was to transfer that Dial-tone call to a Station and place it on Hold. We are now back to normal. My question is: How do I trace out this call or Trunk? I've been told that a station on call-forward might be the cause of our problem. Or Something is looping to cause Calls to initiate a Dial-Tone situation. Thanks in advance for any suggestions.

 

[ARNOLD001]

By the way, when I trace these calls in LD 80 I get the follwoing message: "orig 026 20 cot rmbr 6 10". Along with the ohter usefull information.

 

[Reusser]

I would first suspect the trunks - no voice path. If you know the specific number for these trunks (26.10) dial this number when the trunk is idle and see if you get the same results. If you do not know the number you can use the maintenance phone to select the suspect trunks -dial a number and test for voice path. If any test bad open a trouble ticket with telco provider.