3 good hint with OneBox 4.2 and MX-ONE 4.0/4.1 1

[doktor]

I have observed some "issues" that can give some grey hair.

1.
MEW does not work.
In the Configuration Module of the "MX-One messaging Voice Mail Version 7.90 Build 256 Service Pack 1" aka OneBox 4.1, you should change the MWI subscription period from 3600 to 240 seconds. Then it works alright.
The also goes for OneBox 4.2 (AVST 7.92 build 235).

2.
After upgrade to MX-ONE 4.1, you cannot dial the group number of the OneBox.
You need to set the packet size for the domain for the OneBox to 30 ms.
Aastra changed the packet size to - standard 20 ms - instead of the 30 ms before (MX-ONE 3.2 and 4.0).

MX-ONE command:
ip_domain -c --packetization-interval 30 --domain-name ONEBOX

This name shold be written in the OneBox integration tab, also.

3.
Callprocessors.
If you dial in to callprocessors, and press 1, 2, 3 etc for analogue, digital or ip phones, you will not get through.
Add a PELPI (now: call_list) in front of the analogue, digital or ip phones - or groups.
Then it will work as it should.

Hope that you can use these workarounds and solutions.

///doktor

 

[aastratech]

a star for you, thanks very much for the info,
MDEVO

 

[Multivitamin86]

Hi Doktor,

Thank you for the very valueable information. I'm alittle unsure how to interupt the 3 section. Do you mean as below?

A call coming from any extension in the system (ip/analogue/digital) into the VM group number, rings on the selected voicemail assigned ip extension (Set in VMGEP) is not answered by the call processor is there is no profile (Pelpp/Call_list) on the voicemail assigned ip extension?

BR MultiVit

 

[doktor]

If you get a call in on an empty GH group pointing to the VMGEP group, and then you answer in a Callprocessor, you will have some diffuculties in transferring to EX, KS and IP extensions. Just add a PELPI or call_list "in front of"
these numbers, then it works OK.


///doktor