We have a One Call service in Louisiana for underground utility locates that can be accessed by dialing 811. I have a customer that can't access this number through an Op 61. They can call 911 through an SPN so I copied the SPN set up but I get a reorder tone. I tried using it as an NXX and a NPA as well and I can get out but AT&T plays a recording that I do not have to dial a 1 before the call.
Any ideas on if this could be the Op 61 or is it AT&T and their trunks?
Any ideas on if this could be the Op 61 or is it AT&T and their trunks?