Anyone know how to Downgrade from 3.2 back to 3.1.65? I've tried running the "UpgradeWizard" from 3.1, it goes through:
contacting....
Offline required (yes / no) (select yes)
Assoc modules will be cancelled (ok)
IPO reboots / waiting
Contacting; transferring; at about half way through Transferring, it fails; IPO reboots
Msg Box "All units have upgraded" but status shows as failed.
I'm thinking that the DTE option is the only option; but open to suggestions.
i had to downgrade due to having a voicemail server password. even using security login to change the password didnt help. had to downgrade to 3.1.58 and remove vm password and re-upgrade. So AVAYA missed something....3.2 Manager rocks...ive needed this software more than i can count. thank you for listening teir 3. thank you so much...
Has anyone that has downloaded this had errors saying that you r extensions (101,102,103, etc...) conflict with the 1xx dialplan? How can you remove these errors?
Yip it will report errors if Shortcodes clash like this
The Error list should be treated as an indication of possible errors. Personaly I perefer it to list false +ve's than for it to miss somthing that could take me ages to spot.
fortunatly it will still enable you to uplode a config that it feels may contain errors
In technical bulletin 71 it states that earlier 406 v2 modules need to have the loader upgraded to V2.4 using 3.0.999.Then upgraded to 3.1.65 then upgraded to 3.2.How do you know what loader is installed on a particular IPO? We are currently running 3.1.56.
The reason for the downgrade was due to a problem with Soft Console. The way in which Avaya have changed the assisted transfer makes if a little strange to say the least.
In older versions of SC, when you have an incoming call, and make an enquiry call to see if the internal extension will take the call, the incoming external call goes blue, and stays in the top right pane; however in later 3.1 SC's and 3.2 SC the incoming external call drops into the bottom left "on hold" box, and the enquiry call goes into the top left pane.
This causes our receptionist some problems recovering the call from the keyboard without using the mouse to get it back.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.