3.2.59 - Analog extension not disconnecting?

[myalias09]

406v2 - 3.2.59 - Analog 16
Anyone having issues with analog ports not disconnecting the call? I've had about 3-4 on our system since upgrading to 3.2.59. After the call is hung up, if you pick up the receiver the line is still open.

 

[ProviderReborn]

Never seen it on this version and we have a load of sites on this level. I would get them to try different handsets on that port if not already tried.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)

 

[gknight1]

you might need to change the disconnect clear

 

[hibroth]

I had it.

I increased Hook Persistency up to 255, then rebooted.

Up to now no more problem.

hb

 

[jml2665]

no offense, but did you update the analog module during the last upgrade? I've seen this strange stuff before and it was due to the core switch and analog module being mismatched

 

[jml2665]

great, disregard my last entry

 

[myalias09]

Just to clarify. It is an Analog station module ANALOGPOTS16+. 5.2.59. Same setup we have had since pre 3.0
They are SLT phones used for support. Trunks are PRI.

 

[Stehe]

When you increase the Hook Persistency, then you do that for every port on the system isn't it?
It isn't a system-wide parameter?

Greetings,

 

[myalias09]

Yes, Hook persistency is on a per port basis. I changed one of the analog extensions that has had the issue, we'll see if it occurs again.

 

[Escorthosis]

This has nothing to do with Hook persistency.

It's a confirmed bug of 3.2.59:
CQ55902 Analogue POT Phone cannot hang up an incoming call

Trialversion 3.2.601101 or the next upcoming maintenance release will solve this problem.