3.1 KHZ

[tdip257]

WE HAVE AN OPTION 11C AND SOME TIME WARNER CUSTOMERS ARE HAVING PROBLEMS DIALING OUR MEDICAL OFFICES. TIME WARNER IS USING VOIP AND SAID ARE PBX IS USING 2.7 KHZ AND NEEDS TO BE AT 3.1KHZ. ANYONE EXPERIENCE THIS AND WHAT LOAD CAN THIS BE CHANGED IN. THANKS

 

[djwht]

ld 21 to print out your outgoing route, look at the dsel prompt, it should be 3vce, most likely its set at vod

go to ld 16 and change the dsel prompt to 3vce for voice and 3.1khz

 

[johnpoole]

the change would have to start with there bandwidth provider. changing it in the switch would cause a timing problem with the provider still expecting to see the old clock ref.. i glad the data geeks want to play phone man, it's just two wires and look at all the money you can save. it's no big deal if everyone in the world needs to change bandwidth to match yours, i'm sure we'll get right on that.. it's not just time warner, it half the phones in the world..

john poole
bellsouth business
columbia,sc

 

[tdip257]

THE PRI'S ARE SET FOR 3VCE ( VOICE ROUTE AND 3.1KHZ)