2talk SIP and Panasonic Kxncp 500

[ilikebirds12]

We have 10 lines from 2 talk using SIP and the V SIP GW16 card and a bunch of copper lines.
It seems like every other day the SIP lines all turn red and die until I take the V SIP GW16 OUS and then back INS.
Then it works for a little bit. Any Idea what would cause that?

 

[obtsystems]

You would have to do a wire shark trace to see what's happening. What does the error log show

 

[ilikebirds12]

I guess i'll have to keep it up and running for awhile to check the drop.

THe error logs just show error 391 (that it's reconnecting or connected) but I do get sub codes of 10101-10110 Not sure what those are.


As for Major error logs, nothing.

 

[obtsystems]

Sub codes are the ip trunks 1-10 it could be your broadband is not nailed up

 

[TheCoreWithin]

normaly the sip lines register again whenn the internet reconects

maybe firewalling/open ports? and or configuration of the sipgw?


Panasonic TDA/TDE/NCP/NS Series

 

[ilikebirds12]

@obtsystems nailed up?

@thecorewithin Ports and everything are open. I'll double check the configuration

 

[obtsystems]

nailed up meaning that the router does not close the internet connection if no traffic is routing out to the internet