2nd line rings busy - UGH.... 2

[mhodges]

I am so embarrassed. I read all the threads and I am all there cept it aint working. Here is the post. When the user is on one line and you call the phone again instead of going to the 2nd line it rings busy. It looks like everything is set up right. Please advise. Thanks, Mary


DES I2004
TN 040 0 01 18 VIRTUAL
TYPE I2004
CDEN 8D
CTYP XDLC
CUST 0
ZONE 000
FDN 4300
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 500
SCI 0
SSU
LNRS 12
XLST
SCPW
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR ICRD KEM2
CPND_LANG ENG
RCO 0
HUNT 4300
LHK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 7560 0
CPND
NAME BRIAN BURK
XPLN 24
DISPLAY_FMT FIRST,LAST
01 SCR 87560 0 MARP
CPND
NAME BRIAN BURK
XPLN 24
DISPLAY_FMT FIRST,LAST
02 ADL 12
03 SCN 7205 0
CPND
NAME WORKFORCE EDUCATION
XPLN 24
DISPLAY_FMT FIRST,LAST
04 SCN 87205 0
CPND
NAME WORKFORCE EDUCATION
XPLN 24
DISPLAY_FMT FIRST,LAST
05 ADL 12
06 ADL 12
07 ADL 12
08 ADL 12
09 ADL 12
10 ADL 12
11 ADL 12
12
13
14
15
16 MWK 4300
17 TRN
18 AO6
19 CFW 4
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 23 OCT 2008


NACT

 

[hawks]

Looks like ext 7560 is on another phone that it is MARPED to. Make this phone the MARP of 7560 and you should be good.

 

[GHTROUT]

Perfect again hawks.

As a reminder to the new:

Re-add the DN 7560 to TN 040 0 01 18
At the MARP prompt, type YES




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[mhodges]

Hey.....OMG ok. Let me try again. I never got this fixed. This person appears on key 2 on 2 other phones. When someone calls him (7560) and he is on his phone it will ring busy. (those were two different thoughts)

You say to remove him from key 2 on both of the other phones, then what? How do I change key 01 from being marped?

Hawks said this: Looks like ext 7560 is on another phone that it is MARPED to. Make this phone the MARP of 7560 and you should be good. (this sounds like chinease or something)
can you clarify a little better, please. Thanks,

This sure is alot of work to just get it to go to the second line. Eh.....help. Thanks,

 

[GHTROUT]

Do a CHG on 040 0 01 18

Re-enter KEY 0 just like it is today. When you see the word "MARP" you type the word "YES" and then MARP is brought to this TN. Then it will HUNT and FDN from the values on 040 0 01 18

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[mhodges]

Great - Do I need to go to key 01, reenter it an put Marp, NO?

DNDR 0
KEY 00 SCR 7560 0 MARP
CPND
NAME Brian B XPLN 24
DISPLAY_FMT FIRST,LAST
01 SCR 87560 0 MARP
02 ADL 16
03 SCN 7205 0
CPND
NAME WORKFORCE EDUCATION
XPLN 24
DISPLAY_FMT FIRST,LAST

 

[mhodges]

YEAH - That worked. I did not have to remove the 2nd line. I just pressed Yes on Marp on key 00. OMG sometimes when I go back and read these threads I am thinking to myself, what in the world.......trying to reread it is funny sometimes. Thank you, and HAPPY FRIDAY!!!!

 

[bigindian65]

is marped. marp is not shared, so it is not marped anywhere else.

Mato' Was'aka

 

[GHTROUT]

YEAH!!!

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[GHTROUT]

I created a handy guide just for this type of post

[highlight]

http://www.ghtrout.com/rdr/

[/highlight]


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[bigindian65]

don't worry hodges, i'll get it. * *

Mato' Was'aka

 

[jimrhyne]

Prt the dnb and look for the "MARP" if the DN shows up on more than one TN

The TN printed here has no MARP. If it is MARPed to another TN it follows that hunt...

 

[pcat200]

Unrelated to the trouble, but shouldn't the zone for the above set be something other than zero?

 

[pronei]

Doesn't HAVE to be, just recommended that phones not be part of zone 0. Zone 0 generally reserved for trunking.

 

[MagnaRGP]

@pronei. Zone 0 should not be used for anything.

 

[dulfo666]

Agree Zone 0 is effectively the PBX itself.