vantom1100
Technical User
My customer has a Partner ACS 308 processor with 308EC modules and Partner messaging. One user (Ext. 16)runs a seperate business and requires a two line hunt group on his phone (Partner 18D). The customer ordered two lines from the carrier in hunt. I added the two lines in hunt (line 5, and line 6) to the PBX, Ext. 16 and to Ext. 10. I used #310 to assign Ext. 16 to Voicemail coverage. I used #208 to assign line 5 and line 6 to Ext. 16. When a caller rings line 5, if not answered, the call goes to Ext. 16's voicemail.
HERE'S THE PROBLEM: If Ext. 16 is busy on line 5, a second call to line 5 hunts to line 6 but if un-answered rings to Ext. 10 not to Ext. 16's voicemail.
I rebooted the PBX, checked all the programming and all is correct, but a second call to line 5 still does not go to Ext. 16's voicemail.
All help and or suggestions are welcome. Thanks.
HERE'S THE PROBLEM: If Ext. 16 is busy on line 5, a second call to line 5 hunts to line 6 but if un-answered rings to Ext. 10 not to Ext. 16's voicemail.
I rebooted the PBX, checked all the programming and all is correct, but a second call to line 5 still does not go to Ext. 16's voicemail.
All help and or suggestions are welcome. Thanks.