2250 Console (LPK 0 WILL NOT HUNT TO LPK1 LPK2 ...))

[ReenaS]

Hi Folks,

I have built a 2250 console with the below properties


>ld 21
PT1000

REQ: prt
TYPE: att
TYPE ATT_DATA
CUST 0

TYPE ATT_DATA
CUST 00
OPT AHD BIND BIXA BLA
DNI IC1 XTG IDP XLF XBL
FKA MWUD LOD
REA SYA ATDA
ATDN 0
NCOS 6
CWUP YES
CWCL 1 2
CWTM 6 12
CWBZ YES YES
MATT NO
RTIM 30 30 30
ATIM 0
AQTT 0
AODN
SPVC 00
SBLF NO
RTSA RSAA
SACP NO
ABDN NO
IRFR NO
XRFR NO
IDBZ NO
PBUZ 02 10
ICI 00 LD0
ICI 01
ICI 02
ICI 03
ICI 04 R061
ICI 05 R060 LD1
ICI 06
ICI 07
ICI 08
ICI 09
RICI


LD 12- 2250 Console

REQ: PRT
TYPE: TNB
TN 17 2
DATE
PAGE
DES

TN 017 0 00 02
TYPE 2250
CDEN 8D
CUST 0
SGRP 0
SETN 017 0 00 03
ANUM 01
IADN
ALPD NO
SSU
ICDR ICDD
ABAN ABDD
CPND CNDA
AADN 6198000
DNDI DNDA
DAPC DAPA
LANG 00
KEY 00
KEY 01
KEY 02
KEY 03
KEY 04 DTM
KEY 05 DDT
KEY 06 PRK
KEY 07 ADL 6198888
KEY 08 DPS
KEY 09 EES
KEY 10
KEY 11
KEY 12
KEY 13
KEY 14
KEY 15
KEY 16
KEY 17
KEY 18
KEY 19
DATE 7 APR 2006






My concern is that only one incomming call can come in at one time (lpk 0) Other incoming calls do not hunt to (lpk1, lpk2...) just wondering why?

Any thoughts or suggestions?

Thanks in advance!

 

[lretrievers]

You can turn on a calls waiting indicator on the console so that they can see if calls are waiting. They do not hunt up the strip like a phone. They can put a caller on hold and "release" the LPK key and then the next key will be used.

 

[ReenaS]

Sorry to bother... but how would you do that?

 

[ReenaS]

Options- #6 for Call waiting, 1- display -ON. It seems that my Call waiting indicator is on. Same problem.

 

[PERRYPJ]

ALL THAT'S SUPPOSE TO HASPPEN IS THAT THE CALL WAITING INDICATOR WILL COME ON.

OLD ROLMEN WORKING ON NORTELS

 

[johnpoole]

perry's right, sounds like a normal console function.. 2250 consoles are more like an acd then a standard mcr set

john poole
bellsouth business
columbia,sc

 

[Telco01]

Possibly change CWCL to 0.

 

[ReenaS]

Here's the thing though, when reception put a caller on hld, the incomming call (2ND CALL), does not indicate on lpk 2, or any key. It is impossible for them to grab the second incomming call. Am I missing something in my programming that allows this?

Thanks again!!

 

[yyrkroon]

As Iretriever stated: They can put a caller on hold and "release" the LPK key and then the next key will be used.

 

[ReenaS]

Awesome!! That worked. You guys are just FABULOUS!!