200ICP-Download Firmware stalled at 1471

[IseeVoices]

Downloading firmware to a newly installed phone on a 200ICP, stops at 1471 and resets. Multiple phones, different switches within the same network. 5312 set type. I know this is network issue but trying to find out why. If phone has firmware, reboot is fine and comes up, only happens on newly installed phone. Any ideas? Thanks

 

[Billz66]

Sounds like the new phone has a firmware that the OLD system cant downgrade

Not sure what the options would be other than to connect the new phone to an older 3300

If I never did anything I'd never done before , I'd never do anything.....

 

[kwbMitel]

If Billz66 is correct, this might be the answer to my question about the new software version 5.0.2.14,

What SW version are you running?

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What's most important is that you realise ... There is no spoon.

 

[OldTimingMan]

Not sure if firmware is your issue. You should be seeing L2 DL Error. see thread1329-1760042