2 tables 2 attendants

[obobob]

Hi all,

I have 2 companies using 2 tables on startalk 2.0.04LC-4ch with CICS 4.0.
Right now if someone is in either table and hits 0 they go back to receptionist. I'd like it changed so that if they are in table 1 and hit 0 they get the receptionist and if they are in table 2 and hit 0 they get another ext. Is that possible for this system?
I know that each table should have its own attendant ...but in F983 I don’t have that choice.
Any input will be appreciated

 

[luv2ski]

dont think there were any choices for attentant on old startalk ...no prompt for att on each table

ONLY 24 WEEKS TILL SKI SEASON STARTS

 

[obobob]

Thx for the reply luv2ski,
Yes you are right this option is not in the old startalk but is there a way around it.
I tried line control and other things with no luck

 

[luv2ski]

nope not on that old vm

ONLY 24 WEEKS TILL SKI SEASON STARTS

 

[hawks]

Can you disable the attendant feature and build a CCR tree for each table? Then in the recording say to reach the operator please press 1. Just a thought not sure if it would work.

 

[LKev]

Just a suggestion, don't know if it will work. In both tables change the attendant to none. Set the Prime Set under lines to that particular set.

Line 001 company A recep. ext
Line 002 company A recep. ext
Line 003 company A recep. ext

Line 004 company B recep. ext
Line 025 company B recep. ext
Line 026 company B recep. ext

Test the zero with it set up like that it may work. Hope that helps
Kevin