2 Problems: Scanner and Shut Down

[Guest_imported]

Hello all, I'm having a problem with my UMAX Astra 1220U scanner. I haven't used my scanner in some time, but the other day, I needed to scan a photo, and there are yellow lines runner for top to bottom of the scan image some lines are thick and others thin. I guess these are interference lines of some sort. I try uninstalled it and reinstall, unplugging it from computer and wall for 24 hours.The only thing I haven't try was to play basketball with it.
My next problem occurs once in a blue moon. When I shutdown my system I hang in the window that states windows is closing. My System is an IBM Aptiva 2139 E5U Pentiun 2, o/s windows 98 second edition.
Any suggestion on these two isuue, Thank you for listening

 

[rudeboyjeff]

For your scanner... I have the same scanner, but I use a different software to scan pictures. When you open the items you scan, are the lines still there, or is it only when you view with the astra scanning software? Second, there's a shutdown bug in 98, and I do believe there is a patch on microsoft's website.

Jeff

 

[Guest_imported]

Hi Rudeboyjett, The lines appear once I open the scan item. Then they get worst once I scan the image.

 

[dinosnake]

As for the shutdown problem try turning off the Fast Shutdown feature. Go to and run:

Start Menu\Programs\Accessories\System Tools\System Information\Tools (menu)\System Configurature Utility\Advanced (button)

and check Disable Fast Shutdown. Sometimes this works, sometimes its a driver or which refuses to shut down. If it doesn't work try Ctrl-Atl-Delete to bring up the Task Manager, force shutdown everything, and then shutdown normally. Virus scanners are known to do this. Your mileage may vary...

 

[Guest_imported]

Thanx Dinosnake, for your advice.