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2 Maxtor Hard Drives Fail in the SAME machine!!!

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kingnsj

Programmer
Mar 3, 2003
1
GB
HI every1. newbie to tek-tips. can ne1 help me out....
i seem to have problems with my hard drives. Heres the entire story... its kinda long...Sorry! Bear with me please!

my pc is a AMD Athlon XP 1900, Abit KR7a-Raid Motherboard, 256MB DDR Memory, Chieftec 340W PSU and two Maxtor D740x 80GB Hard Disk Drives (One for C:\ and the other as D:\) and running Win2k SP3.

The pc is less than a year old.... and has been running fine until christmas. In Early January, i found that when i was using my PC and went to read something from the hard drive C:\, there was a knocking sound and windows gave a "Data Error (Cyclic Redundancy Check)". Worried about this noise, ran Scandisk (Full) which said hard drive was fine. Then i went to Maxtors site where i downloaded Powermax Diagnostic Software. The Software picked up no errors. The file i was trying to access was subsequently accessable after i had run the diagnostic software so i left it at that assuming it must be a one off error.

However, recently a few weeks ago, whilst listening to some music of my PC, the knocking sound came back but this time was constant whenever i tried to access the C:\ drive. Rebooting the machine, scandisk started upon Windows Startup (with the computer taking considerably longer to start). Scandisk ran for 2 Days straight checking the hard drive displaying messages saying "Unreadable" before finaly crashing. Then i ran Powermax where the diagnostic software said "Read Verify Command Failure, Uncorrectable ECC" as well as saying "SMART Parameter Failure". I contacted Maxtor who have took that Hard Drive back to test it. It is still currently with them and i have not heard anything from them. The vendor said it most most likley a drive failure and it would be a minimum of 6 weeks before i hear nething.

Being left with 1 hard drive, i carried on with my daily duties by changing the D:\ Drive to C:\ and reformatting it using Maxtors MAXBLAST software and this time installing Windows XP wondering if the OS had something to do with the failure. Again this has been working fine for 2 weeks or so.... However, last night, there was a knocking sound from this hard drive. Now i am seriously worried. One Hard Drive failing i can understand but TWO!!! in the SAME MACHINE as well!!

Has ne1 dealt with something like this before or does ne1 know if it could be anything else that is causing the Hard Drive Problems. I have tried the usual testing.... Switching Power Rails, Connectors, IDE cables.

After i have finished backing up my work i will be sending this hard drive off as well. So if any1 has any help for moi or ne ideas as to how both hard drives have failed then could you u let me know and it would be greatly apreciated!

Thanks for ur time!!

NaNd0! (UK)
 
I heard clunky/scratchy noises coming from my drives. I had one of two IBM drives start producing diagnotic errors in my Gateway and had a new drive sent in its replacement. I used software to ghost the old drive to the new. The new drive started producing the same noises and errors.

I complained and was delivered two Western Digital drives in replacement. I ghosted both my IBM drives (C: and D:) to the WD drives and never had another problem since.


 
It's quite possibly if they were the same batch, although you'd be unlucky. Only one thing to do now...
 
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