1tb drive now an 8mb drive

[hoorock]

Just wondering if anyone has experienced this before. My computer crashed and there was a 1tb Samsung HD103UJ installed in it as a secondary. Long story short the computer needed to be reformatted. Now this secondary 1tb drive is showing up as an unformatted 7.87gb drive which I can't even access. I've tried various data recovery softwares to get back the data that was on it but to no avail. I've given up on that now but just want to use the full capacity. Samsung was not kind to me on the phone either.

Is the drive bricked? The samsung guy told me that it would cost more than the drive is worth to fix it.

Thanks to any kind soul who can help!

 

[xit]

No warranty? try here

http://www.samsung.com/global/business/hdd/support/utilities/ES_Tool.html

download the one for cd

xit

 

[hoorock]

Thanks xit for your response but Samsung claims it's a physical malfunction not a product defect so warranty is not valid.

With regards to the ES tool, it looks like it might help but it has to be booted off of a 1.44-MB diskette and I don't have a floppy drive any longer. Guess I got rid of that too quickly! Thanks for the response...

hoorock

 

[BadBigBen]

ES-Tool(For CD ROM Drive).zip

how is that a floppy image??? just as xit says, DL the CD image...

now to your problem with the HDD, boot into the Recovery Console and there type:

FIXMBR

as it sounds like the MBR got scrambled due to the crash...

then run CHKDSK /R


How to install and use the Recovery Console in Windows XP

http://support.microsoft.com/kb/307654

Skip on down to the section called "How to use the Recovery Console command prompt"...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[wahnula]

Samsung claims it's a physical malfunction not a product defect so warranty is not valid.

This is baloney...the only way the drive would be out-of-warranty is if the system were to get line voltage to ground...and I still think they RMA so many drives they would not care HOW it got damaged. Try calling back or just set up an RMA over the Web.

HINT: when using this or any other site, always choose the "business" option, not "home or home office". You;ll get better service, and you ARE a business, correct?

Tony

Users helping Users...

 

[hoorock]

Right sorry. I must've missed the CD one. I'll try that and post back here the results. Thanks man!

 

[ashpp]

Use ES Tools to "Recover maximum size

 

[ashpp]

Clicked submit too early... I seen this a couple of times, in Windows it comes up as 8gb in the BIOS it is seen as 32GB.

Use ES Tools to "Recover maximum size", it's in one of the menus

 

[hoorock]

Thanks everyone for the help. I actually managed to get Samsung to exchange the drive so I'm basically washing my hands of it.

I only wish I could've gotten my data back too - a lesson learned to back up for next time....thanks again!