1608 Problems.

[alankrut]

We are workingo IPO 500 V2 R 9.0.3.941. We are facing a strange problem with TWO 1608 phones. These TWO phones can not communicate with each other, Seperately they can operate normally with other 1608 (other than these two) as well as aalog extension. Any idea..? Both the 1608 are with 1.330D.. Please help

 

[PearceHamblin]

Have these phones ever been able to communicate with each other? Just wondering if it'd be worth upgrading the handset firmware to 1.350B as well.

 

[alankrut]

Thanks Pearce1991..!! The upgradation is another issue. Though IPO 500V2 is with R 9.0.3.941 having .bin files of 1350B, the phones take 1330D files only while booting..!! Can u please guide how we can take phones to 1350B..?

 

[alankrut]

Well.. we upgrated to 1350B and the problem still persists...

 

[Gunnaro]

You could try this:

Log out the phones (Menu> Arrow up> Log out> Confirm logout).

Then delete both the troubled users and extn, save, recreate them, save.

Log the phones in again.

Kind regards

Gunnar
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Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[amriddle01]

Turn off direct media path on the extn settings, if that works fix your routing issue