11xx Call Log Indication - Rls 6.0

[klamb]

we are currently on rls 4.5, during an aborted Rls 6.0 upgrade we noticed that all phones were enabled with call log indication turned on.
As part of the rls 4.5 operation call log indication was turned off, handset setting. I am therefore assuming that call log indication with rls 6.0 resides with the server side of things which resets the handset setting. Does anyone know if is there any way to keep the handset setting and set the server side to 'off'??

Thanks,

Kenny

 

[gwebster]

Technical fact. On an IP Phone, when you press the "Services" key once, the resulting menu comes from the associated system (CS 1000, BCM, CS 2100,..) so any changes you make are actually stored on that system itself and not on the phone. If you press the "Services" key twice, then you are in a menu which the phone itself controls and any changes are stored on the phone.

 

[klamb]

Did not appreciate that - thanks for the learning point.

Do you therefore know if there is any way to change the call log indication to 'off' on the system in readiness for us upgrading to rls6.0, failing that it will mean visiting and configuring on every handset (not really an option), so will have to inform the business users how to change it (won't go down well)??

 

[curtismo]

In 4.5 if you did not enable the Personal Directory service on the Sig Server the Call Log did not work on IP phones.