typically i don't update firmware unless i am having a problem or i am wanting some new functionality. We updated the 1140 firmware once to allow the use of usb headsets.
C13 is not a GA release for the 11xx. C1B was the first GA release of firmware for the 11xx in Feb 2006. Support for the KEM was added with C39 in December 2006. The latest is C8T from August 2013.
If you are using software that old on your 1140E, then having the KEM not working is probably the least of your problems. The latest software can be freely downloaded from support.avaya.com.
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