BCM450 installed onsite with 25 1140e IP phones.
All phones are operating except for one that displays an odd handsfree issue.
This phone shows HF/Mute on the button 6 position, lower right of intercom display, unable to figure out why or how to disable - Handsfree green button works as expected.
I have double checked all the settings in Element Manager, all phones have same settings for related things like 'Handsfree' dropdown is Auto 'HF Answerback' is checked and 'Silent Montitor' is unchecked. Turned off Headset items in phone menu, and nothing looks to be related there also.
I have done a reset using the **code + MAC address method, but same result.
Phones are running 0625C8J FW and have been flawless. BCM is 10.0.1.04.138, also solid.
Let me know where I'm missing something. This is kinda baffling and I haven't been able to find any reference to HF/Mute except for other sets.
Thanks in advance
All phones are operating except for one that displays an odd handsfree issue.
This phone shows HF/Mute on the button 6 position, lower right of intercom display, unable to figure out why or how to disable - Handsfree green button works as expected.
I have double checked all the settings in Element Manager, all phones have same settings for related things like 'Handsfree' dropdown is Auto 'HF Answerback' is checked and 'Silent Montitor' is unchecked. Turned off Headset items in phone menu, and nothing looks to be related there also.
I have done a reset using the **code + MAC address method, but same result.
Phones are running 0625C8J FW and have been flawless. BCM is 10.0.1.04.138, also solid.
Let me know where I'm missing something. This is kinda baffling and I haven't been able to find any reference to HF/Mute except for other sets.
Thanks in advance