1120E Volume Levels

[JohnDohUK]

Good Afternoon,

We've got several 1120E handsets that seem to have an issue with the level of the incoming call ring being extremely loud, we've attempted to lower the levels on the phone but even on the lowest level it's still an issue. Does anyone know if there is a setting on the switch to govern volume levels or is it just on the handsets? I'm also wondering if it's a firmware issue, has anyone attempted to use F/W 624C6E?

Many thanks,
John

 

[johnpoole]

is the problem the same station to station as station to trunk? and just inbound?

john poole
bellsouth business
columbia,sc

 

[JohnDohUK]

Hi John,

Thanks for the response, it appears to be all inbound calls regardless of the source, I've tried station to station and station to trunk.

All the handsets are on the same (and only) IP card.

Thanks,
Chris

 

[raymondo30]

check out here in Overlay 17(change) and 22(print):

in CFN last parameters i believe you can change volume-levels Switch-wide..

ATRN
CODE 2
SOLR 7
ROLR +47.55
AOLR +47.55
TOLR -48.50
AGCD YES
VOLR YES
HRLR +42.00
HTLR -44.00

 

[JohnDohUK]

Thanks for your response Raymondo, however the problem only seems to effect the VoIP handsets, not the Digital or Analogue hand sets and i'm concerned that the above will change the settings for the whole switch?

Thanks
Chris

 

[dabble]

Were you able to resolve your volume issue? Just today, I switched a VOIP phone from one data switch (non-POE switch) to a newly installed POE data switch and I can't adjust the incoming volume which is extremely loud. The set type is an 1140e.

 

[mancy]

Hi,
you can change lossplan on leader signaling server for ip-phone, it will be update all follower.

command below:
UKLossPlanSet or LossPlanSet handset <RSLR> <SSLR>

 

[telecomtone]

I would check your Pad Tables as well