1120e registered to IPO but unable to get the phone to set correct time

[Takst3r]

Hi All,

I have a server edition IP office 9.1.3 using 1120e phones that were decommissioned from a CS1K.
All is working well except the time on the phones needs to be manually set.

I have provisioned a FTFP server to allow for firmware updates from UniStim to SIP - All working
Also I included a device config file telling the phone where to register - All Working

The only thing I cannot get working via the device file is the time setting on the phones.
See below the device config file.

Is there any other way to get the 1120e's SIP phones to auto update time when logging in or registering to the IP Office

DNS_DOMAIN 192.168.0.0
SIP_DOMAIN1 ipo.xxx.co.za
SERVER_IP1_1 xxx.xxx.xxx.xxx
SERVER_PORT1_1 5060
SERVER_RETRIES1 3
SERVER_IP1_2 xxx.xxx.xxx.xxx
SERVER_PORT1_2 5060
SERVER_RETRIES2 3
#DEF_USER2 ASTERISK
#VMAIL 5000
#VMAIL_DELAY 300
DEF_LANG English
DEF_AUDIO_QUALITY High
ENABLE_LLDP YES
ADMIN_PASSWORD 26567*738
ADMIN_PASSWORD_EXPIRY 0
# Settings to disable extended license
MAX_LOGINS 1
USB_HEADSET LOCK
EXP_MODULE_ENABLE NO
ENABLE_BT YES
DST_ENABLED YES
TIMEZONE_OFFSET -28800
SNTP_ENABLE YES
SNTP_SERVER pool.ntp.org
AUTO_UPDATE YES
AUTO_UPDATE_TIME 3600
ENABLE_SERVICE_PACKAGE NO
IM_MODE DISABLED
AVAYA_AUTOMATIC_QoS NO
VQMON_PUBLISH NO
SIP_TLS_PORT 0
ENABLE_BT NO
# Enable SSH
SSH YES
SSHID admin
SSHPWD admin
s1ip=xxx.xxx.xxx.xxx
s2ip=xxx.xxx.xxx.xxx
nid=a

 

[amriddle01]

You have told them to use pool.ntp.org for their time source, so the IP Office isn't even consulted in this case, they are trying to go direct to that URL (after asking a DNS server)

 

[intrigrant]

Set the IP Office IP Address as the NTP server. Problem solved.

 

[Takst3r]

Hi Intrigrant,

Are you referring to setting the SNTP_SERVER pool.ntp.org to point to the IP Office. If so then I already done that as well as the local NTP server onsite.

Does the NTP setting for the 1120e SIP get obtained from the device script above?