1120e "DHCP server unreachable" - remote worker

[tomcat8118]

i am currently trying to configure an 1120e with remote worker.

from the same location, i can get a 1220 to connect remotely and a 6140 as well. with the 1120e, i do not receive any alarms and i have not used more than the number of licenses i have available.

the firmware is slightly different - the 1120e has 0624C8A whereas the 1220 has 0624C7K.

This is with a bcm 50. Remote worker is checked off.

Tom

 

[snowman50]

Have you forwarded the ports on your router to the bcm.
Have you set up the stun server.

 

[tomcat8118]

Yes. I have other phones successful in connecting from the Same location.