1120e incorrect hour of missed call

[judith2012]

Hi,

Some of our models 1120e (not all) do not display the correct hour when I look the list of missed calls. There is always one more hour. ex: I call at 9:00, the hour of the missed call is 10:00.

No problem with our 1140. For all of our 1120e, the FW version is 0625C8G.
I replace the phone of the user and the problem is solved.

I think that the problem is on the phone because the problem is still on the last phone. Same FW version for both.

Is someone has seen this before or know how to resolve ?
Thank you
Judith

 

[biv343]

What type of system is the phone connected to? Firmware C8G makes me think BCM or CS1000 as the 1120/1140's only work with the IP Office system with SIP firmware and C8G is a UNISTIM firmware load.

 

[judith2012]

Hi biv343
our system is a CS1000

Have you already saw it before ?

Judith

 

[judith2012]

Just to let you know, we don't use SIP protocol

Judith

 

[amriddle01]

You are posting in the wrong forum for that system, this is for Avaya IP Office