1120 display

[forcetranquille]

hi all,

i have an issue on 1120 ip phone. For exemple, i have 3 ip phones : phone A 300, phone B 301 and phone C 302. They have the same configuration.
If phone A call Phone B, the display on phone B show :
300 Phone A >>> on the same line
If phone A call phone C, the display on phone C show :
300
Phone A >>> on two line
I have the same issue when phone C call all phone : the first name and lastname are not display on the same line that the extension number.

Do you have any idea ??
tk you very much


French Technical Engineer

 

[forcetranquille]

HI ALL,

no idea ?

French Technical Engineer

 

[gwebster]

Is the format of the date/time the same on the two phones?

 

[forcetranquille]

Yes the format is the same, and the phone are regitered on the same Signaling server

Tk for your help

French Technical Engineer

 

[dlesap]

Is Firmware the same on all these sets?

 

[forcetranquille]

yes the firmware is the same

French Technical Engineer

 

[Bottylad]

I am having a similer problem. I have 3 users whose 1120E sets do not display the CPND on the same line as the DN. Did you ever resolve this? If so, how?

Thanks

 

[klamb]

check the length of the CPND names - we have the same issue but it is when a caller with a long(ish) name calls the 1120E - it will not appear on the single line display. This can be tested using a short CPND name.......

 

[dulfo666]

Bonjour forcetranquille

To solve the problem, turn off the call timer on the 1120 phone.

This is because due to the limited display on an 1120 there is not enough space to display incoming DN, Name and Call Timer.

 

[Bottylad]

I have since discovered this....it is the same on I2002.

Thanks for the replies.