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11.1.1 DTMF not working on 9608's

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wedwards17

Programmer
Nov 15, 2019
3
US
Trunk is a PRI. 9608's calling out from system can not press prompts on a AA. however using FNE and calling out I can dial prompts from System. I see prompts being pressed in SSA. Any Help?
 
I experienced the same with IP Phones only SIP/H323 on this release. Digital phones as well as analog worked fine. Ended up downgrading back 1 version. The difference we had were analog lines, which start as Spectrum cable lines.
The only workaround I found was to conference the call, then it worked.
 
Also found that VMPro client (11.1.1000.103 / 11.1.1.0.0 build 103) does not work with prior software release 11.1.100.14 / 11.1.0.1.0 with the UCM. Haven't seen anything about this in the docs.. This software is defective
 
Unfortunately I can confirm both errors.

DTMF: PRI-Trunk and remote J139-phone; at AVAYA Workplace for Windows as well :-(

VMProClient: you‘re able to open vmpro callflows, but you cannot save any changes. No error message, no notice - the change is simply not saved :-(


Soon no more desire to be a beta tester for that junk software :-( :-( :-(
 
I also can confirm both errors.
this is realy frustrating, opened a SR at AVAYA... [sad]
 
Has anyone had issues with J179 phones and this DTMF issue??? Going to be installing this version (perhaps not) on a Server Edition, IP500v2 w/ PRI Trunks. J179's will be onsite and remote phones with ASBCE.
 
I have tested the J series and the J129, J179 and J169 phones have also DTMF issues as in not working. My advise: Avoid installing R11.1.1.0.0.207.
Avaya forum: DTMF topic
 
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