Hi all, I'm wondering if anyone has had "issues" with 2 Polycom CX600's logged in as the same user? I have an executive with two offices at separate sites complaining of one-sided conversations on incoming calls where he can't hear the caller but they can hear him. If he calls them back, all is good. Thanks!
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1 user, two Polycom phones in separate locations
- Thread starter huddleto
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Is the problem only ever on one of the phones? What does Snooper say?
I have multiple phones all over my house, and multiple machines with headsets, and a cell phone with simulring and don't have this issue when answering from any of them.
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I have multiple phones all over my house, and multiple machines with headsets, and a cell phone with simulring and don't have this issue when answering from any of them.
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Stop by the new Tek-Tips group at LinkedIn.
- Thread starter
- #3
Turns out it was an issue with how we were forwarding an old number to his Lync number via Nortel. It was a phantom TN with FTR to the Lync number. I outed it and built an ACD DN with NCFW to the Lync number it works no problem now. I should have looked closer before posting to this Lync forum. Sry.
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