We tried it with 5.9 and only got it to "partially" work 1 time successfully. I worked with Commvault for weeks on this and eventually gave up. We only purchased it to see if it would work, and had our doubts going in initially, so we were not surprised at all. Having said that, Commvault claims that 1-Touch has been totally re-engineered in 6.1. Manily gui driven, automatic file creation with the right driver set, etc. I will probably give it another go once I upgrade my environment, but I have yet to see any bare metal solution that actually works the way it is advertised. I'm not bashing Commvault at all though - I migrated to Galaxy from Legato Networker and let me tell you - I have never looked back.
I am piloting the 6.1 version now... having driver issues also but I am also trying a cross platform restore (HP to IBM)
It is fairly easy to setup and get going.... but you have got to have the correct drivers (My problem at the moment)
I never used it in 5.9
We recieved 6.1 about a week ago from our CV rep, having played around with the 5.9 version of 1-touch and going through the agony of setting up all of the answer files manually I share your pain JG5.
That being said i have had no problems with setting up the 6.1 version - the gui is a 100% improvement over the old method. I have had no problems restoring back to the same hardware. I am not sure 1-touch is supposed to be used to restore to different hardware? My understanding is that it is designed to "1-touch" the same machine back to its previous state.
They should have named the first version "125 Touch" because it was far from only 1 touch. I think it would be impossible to do a cross hardware restore with the first version, but with 6.1 I do not know. I'm still waiting on the official upgrade procedure from 5.9 to 6.1 and subsequently the service pack and or patches that will support SQL 2005.
I am also interested in using 1-Touch (after I upgrade the last 3 environements to #6.1 + SP1). I currently use V2i Protector (was PowerQuest > Veritas > Symantec)and is now LiveState Recovery (although I haven't used this version). It works really well - and it really is 1-Touch. I can restore a server via the install CD which (includes the complete recovery environment - drivers etc.) and to different hardware.
I am interested in trialling 1-Touch #6.1 to compare it to the ease of using V2i.
The question you have to ask Commvault is how exactly to they handle merging the registry between the two hardware platforms. You are asking them to selectively filter out some keys while keeping others. Do they have a list of every key that is filtered? If you try once and it doesn't work I wouldn't spend too much more time with it until they can give you some answers. This goes for 5.9 and 6.1. Restoring to radically different hardware is going to be your biggest headache with 1-Touch on Windows. You'll be fine restoring to the same hardware but you might as well Ghost the machine for that.
Take a Ghost daily and backup the Ghost image to tape. Or just rebuild the system with the Windows CD, service pack it, and run a Commvault full system restore.
What does one touch give you besides saving you from reinstalling Windows? I guess people don't want to reinstall or keep track of the install dir, network config, and disk partitioning but this would save you $$.
You can restore to different hardware with Commvault by just taking the original machine offline, bringing a new machine online with different hardware and the same name as the original machine, reinstalling Commvault, and running a full system restore. Voila, you just tested restore to different hardware without dealing with 1-Touch.
With ghost you image the OS problems that got you there in the first place
With 1 touch it is fresh OS install
and data only restore with system state
It is really handy since it uses your existing backups
Ghosting daily would be a pain I would think, and the space issue for those with large amounts of data would come into play also.
It is just personal preference
Do what you know you can restore from and what makes you happy
1-touch is a fresh OS install and then a system state restore which is the same as reinstalling Windows yourself and running a Commvault full system restore. Not much difference except you don't have to remember any of the original install info which you should save anyway. Windows ASR is similar.
i wouldn't use ghost either unless I had a standard image to roll out.
I'm not that familiar with the CV one-touch product. It sounds like there may be some problems when restoring to different hardware. Not hardly surprising, it doesn't seem like many ppl ever get that part right. Symantec has a product that you might want to look at:
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