Search results for query: *

If you want to setup your rate table, you would have to go into your Telephone Configuration from the TBS screen. Right click on Carrier Pricing Template and setup a new Carrier Pricing Template. This is where you would associate numbers with the Rate tables. Then you would have to setup the...

What type of report do you want? What type of software would you use to create the report? Crystal.

You should still be able to cost your records even though you have the error "valid location can not be found - costine may be incorrect". Let me know if you are not seeing costed records. "valid location can not be found - costine may be incorrect " Can be corrected by going into the Telecom...

First make sure that you have the carrier pricing template selected for each Trunk group under the Telephone configuration. If you are looking to show costs on call records that you have already collected on make sure that you re-cost the dates you need to see the costing on.

I found the best way to fix this problem is to reboot the server. Once the server is rebooted, then you should be able to access the records that were locked. I usually get this error when trying to sync up with the PBX and the Log Window gets stuck. If you have any other questions let me know.