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This is a known issue and it is resoved by upgrading the driver for the "Adaptec Embedded SATA HostRaid" controller to version v6.0.82.0 We have installed CM on a cisco 7825 Server (Which is really an HP platform) and we had this exact problem. It was discovered that a housekeeping task in the...

Thanks for the quick responce John. You can name a CDN, and I had done so, however the 2250 will not show it where as my 2216's and my 2616's will. Until I find a different way to display this I am going to program one of the LDN keys for this purpose and label the key with the name of the...

I have an option 11C (upgraded to succession 3.0) and Symposium 4.2 along with Web client 4.5 and here is my question. I have a route that is set up to refer to the IDC table in which I translate the DNIS digits sent from 461 to 780. I then have a CDN aquired in Symposium to play a legal...

if the time is consitently every few hours, and it is happening to all agents with this model of phone, then I would lean more toward the firmware suggestions. However if your agents are anything like mine I would make sure they are not simply wiggling/twiddling their quick disconnects on their...