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OK! I found it..Thank you so much!

I have the 419 page pdf of the manual!

I don't see anything like that anywhere? Not sure I understand.

Don't see anything there defining anything either... Let me just list everything I've seen so Far.. 1-2 Trunk Port Assignment The port that line comes into is set to Group No. 3 1-3 Extension Port Assignment All 3 people who currently ring when the # is called are in Group No. 1 (as is...

That makes sense, but it doesn't seem like it is setup that way (can you think of any other way this might be working?) .. every extension (not just the 3 that right to that #) are in the same group (1) . Ugh! Thanks for the help.

As I've mentioned in my stupid questions before, I inherited this phone system, so changing things normally takes some work, but this is driving me nuts. We have a line that when somebody calls it, it goes to 3 different phones, and I can't figure out how to add another phone. Seems to me it...

I actually just figured it out... so nm .. But thank you for the reply :)

I'm back again with another one of my stupidly easy questions. As I've said before, I inherited a couple phone systems here when somebody was let go, and not sure how to do some things. Here is a REALLY easy one.. I'm trying to figure out how to change the message people here when they call into...

nm..that was user error and my mistake of not testing it myself instead of just the user.. Thanks a bunch rivet you were extremely helpful :)

OK! Yay! I have the phone working, internally... I can make a call to that extension from inside the office, problem is it can't make calls, it just says CO if you pick up the phone...totally clueless on this phone system, I like the TD500 better :p .. Any suggestions on how to get it to grab...

Ok, so I'm trying to just hook the phone directly to the port in the wiring closet, and all that happens is a get a very low buzz coming from the phone..no lights or anything coming on..any ideas?

Haven't gotten over there yet, but quick question that comes to mind..once the phone works how do I let it know which extension it is?

ahh..that would explain it..i might need to try a different port then :) thanks a lot for your help, i'll post back if i get it to work or not when i run across the street in a few minutes over to that office :) thanks again

I have the phone wired via our wiring closets all the way to a thing on the wall where the other couple phones in that office go to. That's where I run into the problem, not sure how to tell this phone system where that phone is, on the TD500 we have over here under line settings I just set the...

Yes, it is the 2nd case where the phone isn't working yet...sorry I'm pretty new to some of this phone system stuff to phrasing it in a way that is easy to understand is sometimes harder than it should be. Thanks :)

I just realized I phrased what I meant wrong..ugh..sorry. What I am trying to do is just add a new phone using the existing lines that are already there. I have the user setup as far as I can tell, in the software that was on the machine hooked up to the phone system, but I can not figure out...

The person who setup our phone system is no longer with our company and I am trying to figure out how it works and everything. I have most of it figured out using the software we have, but I'm down to 1 step keeping me from finishing. I am adding a new line, and I can't figure out where you...