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  1. Primer00

    IP 406 V2 not seeing expansion port 2

    I have a job where the 406 is not seeing the second DS16 in port 2, I replaced the 406 2 months ago but is out again. Any help would be appreciated Curt Jackson Jackson Communications Southeast
  2. Primer00

    Definity R9 rebooting every other day

    disp init Cause Action Escalated Carrier Time Initialized 4 no 1A 03/30 12:05 Curt Jackson Jackson Communications Southeast
  3. Primer00

    Definity R9 rebooting every other day

    You had mentioned the other day that you could get into it if I gave you the dial up, do you think you could better assess the problem that way? Curt Jackson Jackson Communications Southeast
  4. Primer00

    Definity R9 rebooting every other day

    We are removing it from the UPS although I don't know why a UPS would fail at those certain times but stranger things have happened. Here is the list config soft UPDATE FILE Creation (GMT) Date: none...
  5. Primer00

    Definity R9 rebooting every other day

    Well it rebooted again with a new processor, tone clock and flash card. We are at a loss as to why this is happening. Here is the list history. Date Time Port Login Actn Object Qualifier...
  6. Primer00

    Definity R9 rebooting every other day

    We replaced the processor on Friday and it rebooted again on Saturday. We will get out there today and replace the flash card, we have another one that we saved trans to but we took it back with us. Curt Jackson Jackson Communications Southeast
  7. Primer00

    Definity R9 rebooting every other day

    Thanks for your help, I will let you know the results. Curt Jackson Jackson Communications Southeast
  8. Primer00

    Definity R9 rebooting every other day

    We should be there in plenty of time tomorrow to look at everything, I also took another backup card there and did a backup on it, I was afraid it might try and reboot while it was doing it's nightly backup. Curt Jackson Jackson Communications Southeast
  9. Primer00

    Definity R9 rebooting every other day

    R009i.05.1.122.4 When I do disp errors high resolution and look for cleared alarms it is all clear. Same with disp software cleared. We are scheduled to go out and replace the processor tomorrow. We replaced the tone clock yesterday and it rebooted today. Curt Jackson Jackson Communications...
  10. Primer00

    Definity R9 rebooting every other day

    This is what I get from the disp software. SOFTWARE EVENT REPORT Log Mtce Evt Seq Log Log First Last Evt Evt Rt/ Grp Name Type Num Data1...
  11. Primer00

    Definity R9 rebooting every other day

    Display errors has the typical co trunk and digital station alarms. We are gonna replace the processor tomorrow and see if it reboots on Saturday. Curt Jackson Jackson Communications Southeast
  12. Primer00

    Definity R9 rebooting every other day

    We have a customer whos Definity R9 keeps rebooting every other day and sometimes at the same time just 2 days apart. Here is a copy of the list history. We replaced the tone clock and we are going to replace the processor. Just wanted to see if anyone has had anything like this and might have...
  13. Primer00

    Merlin Legend with PRI

    External. I had a friend try to call it from his S8300 with at&t service and he can't call it either. So it appears to be a problem with the carrier on the receiving end. Curt Jackson Jackson Communications Southeast
  14. Primer00

    Merlin Legend with PRI

    I have a customer with a Merlin Legend R7. The problem is dialing 1 particular fax number. I can dial the number from an MLX set but when I dial it from an analog set I get a message saying my call cannot go through. CBeyond is saying that I am sending out 3.1K on the analogs and "voice" on the...
  15. Primer00

    Magix Remote Call FWD via AutoAttend

    When dialing out from your desktop phone do you have to dial the 2 9's? Someone may have set up ars to dial the second 9 for you, so you don't have to dial the second 9. If that is the case you would only put 1 9 in your dial sequence.
  16. Primer00

    ASG help

    Bueller? Bueller? Bueller?
  17. Primer00

    ASG help

    Anybody?
  18. Primer00

    ASG help

    Yeah thats what I am trying to do also. With the new S8XXX products the only way I see to use ASG is through the login, which you can't specify local or remote.
  19. Primer00

    ASG help

    Are you trying to turn on ASG for remote logins only, so the customer doesnt have to use ASG over the lan or locally?
  20. Primer00

    Board Removal And Renumber On Magix

    If you remove the 400 card and move all the station cards to the left 1 slot everything will remain as is. To do this you power off the system, unplug the card, remove the 400 and move the cards. After power up you do a board renumber. Should be fine.

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