I appreciate the response. However you did not answer about the Tray 2 lift motor unexpected abort. We have 7 of these 8400's that need help.
I live in the sticks in New Mexico and Printer repair is hard to find. A service call from El Paso Texas or Albuquerque New Mexico will cost about $500...
Thank you for that information. Did I mention that the place I work has several of these 8400's that are down? I have another one that is showing an error 00,020.68. Can you help me with this error as well?
I have a Service Manual for the 840/850/860 series of Phaser. I tore into a Phaser 8400 today looking to see why I was receiving the 7,010.43 error. Nothing in the 8400 resembled the pictures or descriptions in the Service manual. I take it that the 840 and the 8400 are not the same machine...
I have a Phaser 8400 that will not feed paper from the Tray. It will feed from the front. I was able to get into Diagnostics and found these error codes: 11,008.46 and 13,008.47. I also received this notification: Tray 2 lift motor unexpected abort. How do I get the Phaser to pull paper from the...
I have a 4600 that is doing the same thing. It comes up to Calibrate and then does nothing else.
The event codes are:
83.0180
82.0180
Any information would be helpful since this printer is out of warranty.
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