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GHTROUT (IS/IT--Management) 3 Jun 08 7:36 Move the MIRAN card to another card slot(s) Sir, Already moved it and installed a new card. I was just doing some poking around and seen this, I've never delt with before any insight would be much appreciated. This is tonight! TNS...

Nope No ERR220 What I'm looking to do is reload the canned music as I believe when they imported it from the onld card they brought the static too, Can anyone share some insight. Is that possible? Keep in mind this is a brand new card, and I've relocated onto a new BUS already. Like clock work...

Summarized I have an option 61c IVR / CP / Symposium / CTI call center I have re-seated the card multiple time (x3) and recently have replaced the card itself. But as if I've done nothing two weeks later (which is the typical time it takes to crap out) I'm back to square one having to reseat the...

Been a little distracted with other hair on fire missions but I will follow up with you guys thanks for the responses thus far.

Me neither, but it's true just confirmed with the customer that is the scenario, now I did change the call queue wait time for 10 seconde to 2 seconds but don't believe this has any affect on that particular issue. No?

I would appreciate any insight into the problem described below, I am ginuwinely stumped and definitely need some possible solution suggestions Thanks in advance! "IF AGENT IS ON A CALL, THEN NEW CALL COMES TO QUEUE, IT WILL FORCE PRESENT CALL OUT, AS IF HIGHER PRIORITY & IT DISCONNECTS...

Thanks!!! Worked great you get a star!

yes sir excactly

Yupper and tried that as well, I tried every config perhaps the far end?

OK Day 2, I do make a serious attempt before posting anything. I have tried every set up logging into this system, 8 none 1, 7 none 1, not to mention 9600 and all those selections tty, Wyse50, wyse100 even rip, and I'm stumped. Sometimesand I stress sometimes I can get into the switch but if I...

I've never seen one in person, but you have to type LOGIN then PW then switch login info, kind of strange I thought I'll be posting an access a new question in 2 minutes

Would you happen to have an example capture, literally the first time for me in 10 years. thanks in adavance

Figured it out...its a different type of SEB where the word "LOGIN" needs to be typed, personally never seen the box but so all who read know. only fair I share my findings since I popsted the question

Below is the error I get when trying to access a remote switch utilizing Procomm Plus, I'm on day 2 and getting a little frustrated.I've never had this happen to me, and I was hoping for some insight logi admin2 Invalid Syntax Modem settings are 8 None 1 Z-Modem ANSI BBS Connection at 9600...

I had one of my analyst pose this question to me. Do you know how to setup call pilot voicemail extension and have press 1 for English and press 2 for French choices? I'm a little stumped any help would be greatly appreciated

One of my subscribers are saying when they are on the phone all internal calls are getting a fast busy I've looked at this and I'm scratching my head, any insight would be much appreciated. Have a great holiday! REQ: PRT TYPE: TNB MARP NOT ACTIVATED TN 012 0 06 14 DATE PAGE DES DES...

below is my system information I just don't get how to determine how many licenses I have for both Symposium and the switch? How do I determine what I'm currently licensed for and what I'm utilizong. System Configuration TNS 32767 LEFT 32521 USED 246 ACDN...

Can't find the help text on this one I even tried just IOD and nothing any help is appreciated. Thanks in advance.

How do I determine Licenses? and Digital port availabilty?

This is a print of my call center in Canada. Can this be accurate?