Search results for query: *

Thanks All, myalias09, when you say "hard reboot" do you mean the phone or the system?

I've read all the info about upgrading the firmware, but I have a customer who won't upgrade their IPO and now has recieved newer 5410/5420s. These are at 5.0 and need to come down to 2.x. Will this work? Is it just a matter of having manager open so it can get the file or should I use a real...

kwing, south? Sussex?

go here, http://marketingtools.avaya.com/knowledgebase/ and look up your current level of software, then choose Applications>>Manager>>Security Mode and you should find all you are looking for there

From the Knowledge Base, http://marketingtools.avaya.com/knowledgebase/ All IP Office control units and external expansion modules must be connected to a functional ground. In some cases, such as ground start trunks, in addition to being a protective measure this is a functional requirement for...

only thing I've every found was their Data Center Capacity planner, it give a great deal of information regarding heat and power, not sure it's exactly an answer to your question, but maybe a good place to start, click here...

this has been a problem with upgrades since USB keys were invented. While it does not happen everytime, it does happen occasionally when the keyserver service is not stopped prior to upgrading the keyserver software. Avaya has suggested to me the following. Stop the keyserver service then...

there is a specific ShoreTel forum here on TekTips, might be a better place to ask your questions

no, if you change the cls option it will change for everyone in cls 2. I would suggest changing the cls for that one user if they are the only one needed the capacity and then use that cls. I don't remember all the capacities but if can check the online system managers manual at...

class of service (menu 7) for that user holds the capacity. Remember if you change that it will effect everyone using that CLS which could effect your systems storage capacities

thanks tbg247, great post I've had those documents on my PC but did not know they published them. This will make it easier when this question is asked by other techs or users.

there are some internal Avaya documents that show how this can work. I've been using it internally here at my company for years. From our Cisco CM to IP Office 412 Conference Centre. I've also got it form a LAB 403 to the same Cisco and we can dial 4 digits back and forth.

License issue??? Do you have proper licensing and is your license server up and running?

I know they both support the hardware and H.323 IP trunking, but has anyone got a working example of this setup? Just curious as a customer has asked the question and all I've done is IP Office to CM/Definity and IP Office to Cisco

you could always try to capture a short form report on your laptop or PC

or go here, http://support.avaya.com/ look for the bulletin on each release, instructions included. I would recommend getting in touch with a authorized Avaya BP and have them do it, at least the first time (you will have plenty of other opportunities as updates come out about 4 times a year)

avaya's support site has always been nortoriously slow to navigate and downloads are just OK, even when I worked there it was slow for us internally. Even worse now from the outside looking in

can you put the old version back on without issue?? I had issues with file corruption during one download from Avaya which caused the install to blow up, never really trouble shot it cause I could re-install the old so I just redownloaded and that worked fine.

DPro is included in this document, End of Sale was June 30 2007, End of Support June 30 2011 http://support.avaya.com/elmodocs2/Lifecycle/End_of_Sale/Ariaexpansionadditionsnotificationfinalissue2.doc

any of your phones on outside plant cable? I've seen this when phones are wired via aerial cable that's not properly protected.