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I faced this issue last month, in fact you should check that you've ticked VRL auto in the user's form and you have not forced the CLI by using special character SXXXXXX in your SHORT CODE used for outbound calls, as it seems that if the length of the CLI XXXXXXX exceeds 4 digits the record is...

I am facing reboots issues with 406v2 v3.0 build 44 also, it's occurring randomly and still no explanation!!! Anyone have a clue on how to stabilize the system ???????? What a headache!!

Pushing the SMDR to a file is fine with me , i am able to read these files. But what about using IP socket? Some call accounting software need to connect via an IP socket

Dear All I am trying to test the IPO 406v2 V3.0 SMDR output via Delta Server after enbling port 8082, unfortunately I am not able to connect using Hyperterminal with a socket connection, I've tried both, polling and port client mode and I've get the same result. Hyperterminal is returning an...

Hi I am facing the issue where members are still being disabled from their hunt groups in v3.0 CCC V5 if they access preference and press OK instead of cancel!!?? Also, I have even rmoved the Del as shortcut for Busy Wrap up, but still, if the user press DEL he will be disabled form the hunt...

Hi Guys I was looking on the where to find info on the IPO V3.0 Capacity table. What is the maximum number of Hunt Groups that we can create ? as I am not able to create more than 22 Hunt Groups in a IPO 406V2 version 3.0 Thanks!

HI all I am implementing a call routing for a call center using VM PRO , I am looking if it's possible to define a variable in VM PRO to reflect the " ellapsed waiting time in queue " for a call. Instead of relying on the $ETA which is a GESS, the real waiting time is more accurate to make...

In fact, if I ring the forwarded extension from an internal extension; forwarding to an external number works. The issue is occurring when the ecall is made from an external number comming through a BRI LINE, forwarding is not operational and I am being answered by voicemail Thanks

Hi Dear Members I am actually confronted to "Call forwarding to external number over BRI" problem. The Small IP Ofiice edition is connected to 4 BRI (location Sydney Australia). The BRI service is a point to point service, each of the users having their own number that is configured to ring...