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  1. JeSTeROCK

    Anyone have a 9.0 CCR still running ?

    Works perfectly, Thank you again. cCecked the database and mine was Task 9
  2. JeSTeROCK

    Anyone have a 9.0 CCR still running ?

    Thanks Pepp! I'll give that a try
  3. JeSTeROCK

    Anyone have a 9.0 CCR still running ?

    Just wondering if anyone has access to a working CCR 9.0 ? I've got an issue with Task Schedule for resetting the realtime statistics and need the argument for the action If you go into the Task Scheduler / IPOCCR scheduled Tasks Go to the properties of the SBCC Reset Realtime Statistics (Not...
  4. JeSTeROCK

    One-X portal client script error

    Is the client running Symantec end point protection at all ?
  5. JeSTeROCK

    SIP Calls not going to Voicemail

    V9 had a sip trunk change. Change network topology to open internet. Problem solved
  6. JeSTeROCK

    System Source MOH on IPOCC

    Queue music in IPOCC is an uploaded wav file or multiple wav files in a list It can not use an external / player as a source
  7. JeSTeROCK

    Avaya Ip Office Contact Store

    Make sure you stop the Contact Store service before restoring with winbackup
  8. JeSTeROCK

    contact store troubleshooting

    is the hard drive full ? I have seen the tomcat logs fill up the hard drive When the service is started have a look in the Task Manager, does java.exe run at about 500mb?
  9. JeSTeROCK

    Contact store with IPO R8 and server 2008

    Check how much memory java.exe is using when it stops. It may be hitting the tomcat max java heap size
  10. JeSTeROCK

    IP Office phones randomly going into Discover Mode

    Monitor is your friend. Check H323 phone status. You can see when the last registration was and how many times an extension has registered. Is there any VLAN's setup on the switch ? You will be able to identify extensions IP address' that are having problems, software versions etc. Good luck
  11. JeSTeROCK

    Rightfax SIP with IP Office Release 6

    Be careful with using dial fax short codes as you may have problems with receiving from oher brand fax servers. Using just dial will also use t38. Use dial if you come across any incoming problems
  12. JeSTeROCK

    Rightfax SIP with IP Office Release 6

    Create an incoming call router. Line Group ID to match the SIP line Incoming number blank Destination . or another shortcode to dial using another line group
  13. JeSTeROCK

    CCV cannot find delta server

    Add an IP address & server name entry into the HOSTS file on the client machine
  14. JeSTeROCK

    anyone have a complete list of IP 56xx commands

    logoff# - change extension number
  15. JeSTeROCK

    Hunt group call forwarding

    Make sure the user has a voip, digital or analogue extension
  16. JeSTeROCK

    Upgrading in Vista with ASUS notebook

    Have had problems with technicians new notebooks not being able to upgrade IP Office systems. They all had Vista Business. ASUS F3L When you would try to upgrade it would stop at Contacting Tried over wireless and it worked Started going through the network card setting and found that "Task...
  17. JeSTeROCK

    Draytel Sip Trunks

    i must have my wires crossed
  18. JeSTeROCK

    How to route Lan2 to Lan1 on 406v2

    try removing all IP routes from the IPO PC1 IP address: 192.168.42.2 Mask: 255.255.255.0 Gateway: 192.168.42.1 PC2 IP address: 192.168.43.2 Mask: 255.255.255.0 Gateway: 192.168.43.1 IPO LAN1: 192.168.42.1 LAN2: 192.168.43.1
  19. JeSTeROCK

    Draytel Sip Trunks

    I don't think the SOE supports SIP trunks
  20. JeSTeROCK

    How to route Lan2 to Lan1 on 406v2

    You do not need to create any IP routes. The IP Office automatically routes between them. Just set the gateway of the network devices at the IPO. If you can't set the gateway to the IPO (you have another router for accessing the internet) you will need to add a route on the PC or server. route...

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