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I am having a problem blocking a number that is coming from Virgin Mobile text-to-landline messages. The phone sets call log and Aura voicemail see the incoming number, but the PBX is not blocking it like it does for all other numbers we have successfully blocked in the past. Can anyone help me...

I just found the Remote Call Coverage Table and the instructions say that after entering the forwarded number "The sequentially numbered fields in which you assign telephone numbers are called remote code numbers. You need this number to complete the procedure for defining coverage for calls...

Yes, page 2 is set to yes for "Coverage of Calls Redirected Of-Net Enabled.

Thanks, Tolson. I was instructed that the Coverage Path was the way to control rings and voicemail. EC500 allows simultaneous ringing of the desk phone and a cell phone. Prior to assigning user to the current Coverage Path it was following system defaults of 4 rings on call forward then to...

As I'm new to the Avaya world I have not been able to resolve this issue. A user call forwards the office phone to the home phone. They want it to ring 8 times and then if not answered have the PBX sent the call to office voice mail. The coverage path is set as follows: Hunt after Coverage? N...