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  1. phoneauthority

    MICS power failed, all "Avaya" labelled sets didn't come back up

    Hello, we have a client with an MICS running 7.1xc software. They had a power failure overnight and the UPS also ran out of power. Client only has T7316 E phones, some of which are newer and say "AVAYA" on them, and some of which are older, and say "Nortel Networks" on them. When things came...
  2. phoneauthority

    NAM making all users change vmail passwords daily

    Hello, we have a client with a fiber NAM, running on an MICS. System has behaved fine for about 8 years. Now all of a sudden, since last Thursday, the NAM makes the users change their voicemail password every day. If this were a hack attack, the mailboxes should be "locked" due to the wrong...
  3. phoneauthority

    Upgrade MICS 7.0 XC to 7.1 XC

    Thanks very much Curly !!
  4. phoneauthority

    Upgrade MICS 7.0 XC to 7.1 XC

    Hi folks, I have a client with a MICS running 7.0 XC software. I need to add a second 6-port fiber expansion module and need all 6 ports, including the two ports that 7.0 apparently restricts for Companion.... I need to be able to use all 6 new fiber ports for a mix of ASMs, 0x16s and 12x0s. I...
  5. phoneauthority

    NAM trouble - not configured?

    We have a client with a fiber NAM 4.1, connected to an MICS with 7.0XC software. Ran for years on the 6.1 software, upgraded it to 7.0XC 4 months ago, and it ran fine for 4 months. Today, customer had a major power outage - power off for an hour, and the UPS failed. When power came back, NAM...

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