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  1. StevePortland

    850 DX w/ noise & very messy printouts

    After printing several dozen pages today, a noise could be heard during parts of the print cycle -- rhythmic and whirring. Usually it began at the start of print job, but not always. It seemed to always be present when the paper was pulled back into the printer for the final pass. The prints...
  2. StevePortland

    Y-axis encoder disk spacer tool

    I have a Phaser 850 that appears to have a bad Y-axis encoder disk, possibly due to a technician accidentally damaging the surface of the disk while changing the sensor. Before, the Y-axis could not find home. Now, neither the old sensor nor the replacement sensor can read the encoder disk at...
  3. StevePortland

    Phaser 850DX error 05.001.41:13956

    Okay, I removed the left cabinet panel. It was easy, once I got the courage to use a bit more force, then pulled up, out & down from the top of the panel. There was some dust in there, which I carefully vacuumed out. I also made sure the plug was pushed into place for the "Y-Axis Encoder Kit"...
  4. StevePortland

    Phaser 850DX error 05.001.41:13956

    Thank you for your information & willingness to help. I really do appreciate it. Unfortunately -- this is a bit embarrassing -- I'm having trouble simply removing the left panel. I removed one bolt from the upper-rear corner & one screw (w/ lock-type washer) from the upper-front corner...
  5. StevePortland

    Phaser 850DX error 05.001.41:13956

    I would *greatly* appreciate any help with this. Before leaving town for 4-5 weeks, I shutdown the printer. It shutdown very fast, but I did what the instruction manual said to do. I then unplugged the machine. Upon returning, I restarted it. The red light flashed immediately, then went off for...

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