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Now that I am thinking about it further.. if there is no Auto Attend directing calls and say for example lines 5&6 are assigned to Bill, and lines 7&8 are assigned to Ben, what will direct these lines to the appropriate voicemail extension on DND, RNA?? HELP!!!

I have a Partner ACS R6 / Messaging R6 system with 2 Auto Attends active currently. Each AA has its own group of lines assigned. The vp of the second group does not want his calls answered by AA, but prefers 'dedicated numbers' for both he and second associate in this group. I could have LEC...

You are correct.. another set works in this port / this phone does not work in any other port. Just a case of bad timing.. Thanks for the reply. I am just getting a bit jumpy since I locked this system yesterday looking at the MOH port settings via Standard SPM - caused all users to get...

Question to Merlin Legend R7 users.. I was dialed into a system to setup remote access, and I do not know what happened, but it lock-ed up an MLX-10D phone where now the user can recieve calls, but cannot make any calls. When he presses any button, nothing happens - neither on the keypad or...

Thanks for all of the input to this issue. I am the customer in WI which telecomtekperson referred to.. Excuse my ignorance of PRI provisioning, but if SBC states that they busied out the first channel on my PRI, does this translate to the first B channel (Trk#801) as I suspect, or does it...