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Hi, XT5000 on 8.3 with XT desktop running on IPO 9.0 When we try to connect from off prem we get the web interface but when we try to connect we get booted. We have things working internally using an FQDN, I read in another post that we may require a second different FQDN for outside calls...

HI, We have an issue happening at one of our SIP sites in regards to incoming caller ID This is a new carrier for us and appears to be sending more info then the regular SIP carrier we use, clients preference to use this carrier Their carrier is sending From: "Caller ID...

What's HA?

Can I use the Primary server for 1/2 my users, & the secondary SE for the other half? I know if I go select I can operate 2 vmPro's like that. I am looking for resiliency. We would be using virtualized server editions.

Thanks Gunnaro! i will download and play with that. Thanks again :)

thats right!. oops! I'll see what if i can find that module. Thanks!

Hi Gunmar, We can send an email when the user variable is set. I didn't realize we could throw an alarm on a variable? I know you mention it is broke, is there an example i could see of the mod? thanks,

Thanks Gunmar! We will give this a shot!

Hi Gunnaro, That module is one we use for testing and as template. this users variables are actually bridge601 to bridge680 as an example.

Hi Here is an example of one of the bridges http://files.engineering.com/getfile.aspx?folder=d195c01f-4c50-4e87-8d15-5cb6bec90d5a&file=Conference_Bridge.mod

Hi Gunnaro there are approx. 80 bridges each controlled by it's own variable. what happens is users don;t always call back in and close their bridge. i realize this wont disconnect people in the bridge, we will do that through a variable

Hi, We have a request from a client that we are unable to assist with and perhaps isn't possible they have a lot of conference bridges, and unfortunately they are not always closed by the hosts. would there be a way the client could write a script that would close the bridges? if so what path...

We have an IPO 8.1 site that has been running Teleworkers on softphones for years without a hitch, suddenly certain units no longer have access to transfer or the call key they are greyed out. You can right click and select options to work around the issue. Has anyone else had this issue? We...

Does anyone know where to find the docs explaining resilience setup in 9.1? All I find is a reference to resilience in the manager doc which I can't find. Why not have a hyperlink to the document Avaya. Thanks

Thanks for the help Gunnaro!

Hi Gunnaro Thanks for the module. looks good we placed it in our queued start point for the HG added some test recordings and did the settings as you suggested for testing. but nothing plays? This does seem like it should be a simple testing of time in state, but nothing What are we doing...

We are trying to play a bunch of different announcements then eventually give the option to transfer out to a call back messaging server via a button press from a menu.

Hi We are having issues trying to get queued announcements to play at predetermined times. We are trying to use a condition with a compare and a TimeQueued condition and a time of lets say 10 Then we are trying to do a next then to a condition with 40. we will be setting many more The first...

I have a softphone 3.23.48 that if I put a call on hold the resume button is greyed out. I upgraded it to 3.23.49 and the issue persists. Call park and unpark works. Any ideas? windows 7 machine, there are others working fine. Thanks

if I add a destination on a different mailbox it creates it with the default 15 seconds I press ok. When I re-open the settings the timer has been changed to 5 seconds.