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Thanks, will try tomorrow Thanks, Ron.R 954.653.1234 Office 954.608.2886 Direct East Coast South Florida

What is required and process to be able to transfer a call directly to voice mail Avaya definity prologic pbx Thanks, Ron.R

I have a Customer that would like all CO lines programmed, Where any extension can press the active CO line button and join the conversation. Is this possible? If so, Please Help with the programming. Thanks Ron

Succession 3.0 with Mini Call Pilot Main DID 6200 ACD NCFW to 7700 (7700 8-Channel CP ACD Agent Group) Attendent DN 5200 General Delivery Mail-box 1000 Ext. 5200 PROBLEM:Caller dials main number 6200 gets the Main Greeting and presses 0. (zero) If Operator does NOT answer, the call goes back to...

Sorry I did not explain the problem properly. A caller calls the company and get the AA main greeting Presses "0" for the operator If the operator does not answer the phone the call does not go to the GD Mail box. The caller gets the main greeting again. Thanks Ron

I have a CP-Mini on a Succession 3.0. The receptionist DN 5200 I am unable to forward her calls to the General Delivery M-Box. Anyone have ideas. Ron

I'have added a KBA module on a 3904 set. Program LD 11 KBA 1. TNB shows key 32 through key 53 Program any of the 32 to 53 keys SCR/BFS/ADL XXXX Keys are dead. No display is there something I'am missing something? Thanks Ron

Thanks all. Ended up rebuilding the system, I was able to reset the system password but NOT the tools password.

No I cannot with Rel 24.24, but with Rel 25.15 I can chg fdl in LD 97. (cant remember if I tried new). what should I enter in the FVER prompt?

Anyone know how to down-grade Nortel's M39xx series phone's firmware from Rel-08 to Rel-07? System's ISS 24.24

I have 10 3904 and 30 3903 all with Rel-08 and 1 M3904 with Rel-07 the 3904 with Rel 07 works all others NOT working

It's like this. When a Call is received and has to be transfered to another extension the Conf. Trans Park soft keys does NOT work, only the More... PirvRls & Charge soft keys work. Depressing the any soft key the caller gets a clicking sound, and NO stutter tone. Call Cannot be Transfered. TN...

Thanks for the reply to all. I got an older M3904 with Rel-07, it worked. Howerever, my switch does not allow me to change the FDL in LD-97 So, I borrowed a Rel 25.15 and tried to download a lower version firmware to the M3900 phones. NOT working it showes th same version and transfer still does...

I am having a problem with M3900 series telephone soft keys. I am unable to Transfer, Foward, Conference etc. Any Suggestions? Is thers a patch?, If so what is the patch # Desperate Thanks Ron

Did youtry a NUL modem Cable?

Make sure you have Foward on Busy NONE and 2-IC Parths

I have a CP-100 that keeps initilizing and wont go to ready state. Power supply is supplying 9-VDC. Anyone knows who repairs CP's.

Sell him an Opt 11 and make sure there is 10 Music Conference ports availabel. then he can have 10 different message on hold announcments for 10 different lines

Remember the base will support 3 digital stations, you have to x-connect 3 ports/extensions to the base. Also you have to patient as sometimes it takes a long time to sync-up.

Anybody know who is repairing the T7406 Cordless Phones?