Thank you all - the pool was the problem - IT IS FIXED
This was the fix
Feature **266344
Enter password
Show
Enter extension number
Show (Line Access)
Show (Line Assignment)
Next (Line Pool Access)
Show (Line Pool A:Y) or (Line Pool A:N) Use the change button to alternate between the two...
Thank you for your suggestion. I have tried modifying the restrictions as well as the phone re-direct. I still can not get past the Denied in ADMIN. Still looking for ideas!!!
Jackie
Norstar Phone System:
I am getting "Denied in ADMIN" message on a phone I need to use for an outbound call. How do I program the phone to allow the outbound call and remove the Denied in ADMIN?
Thanks, Jackie
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