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  1. rorton

    ISDN PRI Call Transfer for IVR without trombone?

    Have a option 81 running 25.40, of which we cant buy any new bits or licences for, but need to expand something using what we have already. At present, we have an IVR connected to this PBX using an E1 Lineside card and CAS. Calls came into the PBX, then onto the IVR, and if needed, we can...
  2. rorton

    Inbound cli setup CS1000

    hi, im sorry to question (im not a switch guru as you can tell) but looking at records, w the circuit with a ref number of 235597 is an ISDN30 with 30 channels, and 20 channels are in route 4 (channels 91-110) and 10 channels are in route 10 (channels 1-) am i missing the point here (or bad...
  3. rorton

    Inbound cli setup CS1000

    yes, route 10 is none call centre, and 4 is call centre. issus i have here, is that there are multiple cicuits, and one of them has trunks in 2 different routes, so cant aee hpw this may be a circuit config issue. tn 80 1 - 80 21 is in route 4 (CLI route) tn 80 22 - 80 31 is in route 10...
  4. rorton

    Inbound cli setup CS1000

    thanks, that worked !!! CEQU MPED 8D TERM REMO TERD REMD TERQ REMQ SUPL 004 016 020 024 032 036 048 064 076 092 N148 N152 N156 SUPC SUPF DDCS 012 013 040 041 044 045 052 053 054 055 056 057...
  5. rorton

    Inbound cli setup CS1000

    OK, cequ just gave me sch0101 code in ld 22 ROUTE 10 TYPE TLST TKTP IDA ROUT 10 DES ddi range route TN 080 22 MBER 1 IMUK_235597 TN 080 23 MBER 2 IMUK_235597 TN 080 24 MBER 3 IMUK_235597 TN 080 25 MBER 4 IMUK_235597 TN 080 26 MBER 5 IMUK_235597 TN 080 27 MBER 6...
  6. rorton

    Inbound cli setup CS1000

    on the clid vs dnis, my own phone is not an ACD phone, but i can get CLID to display by using a different DDi that comes in over a different route, so would have thought that ruled symposium out?
  7. rorton

    Inbound cli setup CS1000

    the other thing i hve noticed, is that once circuit is in 2 routes. 20 channels are used in route 4 (where the CLI displays) and the last 10 channels are in route 10, sos am assuming from this that the d channel on that interface must be correct (or am i totally in the wrokg ball park!?!)
  8. rorton

    Inbound cli setup CS1000

    i was pretty sure they were PRI. The cards are DDP2, and the loops written on them have a dch number on them also?!!
  9. rorton

    Inbound cli setup CS1000

    only thing listed in ld22 when printing adan is the TTY ports
  10. rorton

    Inbound cli setup CS1000

    ah, Ok, makes sense to be honest. If i go back to my vendor, are we suspecting that there is a d channel issue which is preventing the inbound cli? thanks again
  11. rorton

    Inbound cli setup CS1000

    doh, tried again, and just get a . OVL000 >ld 96 DCH000 .stat dch .
  12. rorton

    Inbound cli setup CS1000

    from ld 96, OVL000 >ld 96 DCH000 .stat sch DCH010 and if i stat in ld 60, i just get DTI006 as a response?
  13. rorton

    Inbound cli setup CS1000

    thanks, but how do i find my d channel number(s)
  14. rorton

    Inbound cli setup CS1000

    hi, im not too sure how to do that? what are the commands i need to run to enable this? I have done a bit more testing: We have a few different routes, and my DDi is in route 10. If make a change to our IDC table, and put my dn by one of the DDi's i know carries the CLI, this is displayed...
  15. rorton

    Inbound cli setup CS1000

    sorry for delay. yes i understand this is correct. is there a setting on the route or something else on the switch, or is this the carrier not sending CLI down certain circuits?
  16. rorton

    Possible to change how the remote text notification email looks?

    I have setup remote text notification by email on our callpilot system, but wonder if there is a way to alter the format of the message. At present, the email come from postmaster@'ourcallpilotservername', with a email title of Callpilot notification. it would be good for our users to have a...
  17. rorton

    Configure a single phone to insert digits on dial

    Thanks for the replies. It is before (but after the 9) So end user dials 9, then number, and I need to insert digits before the number but after the 9 How does the pre translation work please?
  18. rorton

    Configure a single phone to insert digits on dial

    We have a CS1000 r5, and wish to have 1 or 2 single phones where we can insert digits to the number dialled, but not at a global level. Is this possible at an individial phone level? thanks
  19. rorton

    Inbound cli setup CS1000

    We have a cs1000, release 5, and are trying to setup inbound cli on non acd phones. Our phones that are ACD, aquired by symposim will display the inbound cli, so we know we are getting the data in, but if we dial a DDi, and run a trac in ld 80 on the tn while the call is in progress, there is...
  20. rorton

    Genesys outbound dialler with Meridian 5.5. Stuck ports

    Hi All, We had a working Meridian opt 61 running 25.40b, with a genesys dialler (7.2) connected by a single E1 lineside card. Provider recently upgraded us to Meridian 5.5, and we have had a few 'stuck port' issues since. When the dialler was running, occasionally the odd few 500 set...

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