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Hi, We have a Neax2001 IVS with Neax-Mail-AD40 voice mail. It seems we have lost the ablity to access virtual locals from the outside(or any local without voice mail programmed. The only calls that get through from our autoattendant are locals programmed in the voice mail system. I am new the...

Thanks that did the trick. Now we will see how long till they want it turned off :-)

Hi, We were asked to set up a multi line phone that could act like a scaled down switchboard on a 16 button NEC Determ handset. We have set up 4 lines in a hunt group on it but they want the phone to ring if a call is on hold or someone is on the phone. (we checked the volume on the phone...

Not even sure what version. The programming manuals I am working with are from 1995 and have be programming through a phone. Most of the headsets work (about 50 here) and so far I have only seen two with this problem. One of them didn't work right from day one (whenever that was) and the other...

Hi, Ended up that we had to reprogram the works. Deleted the LENS assignment(CMD 10) and reset the line, primary line (CMD 93) and then reset the headset button (CMD 9000). Everyone happy.

Thanks Gary - The prime line pick up did not work. The speaker button picks up the line ok but still a no go on the headset.

Hi, I have inheritied a NEC 2000 IVS system with Dterm Series III handsets. We connect headset with ADA - J units. When programming a headset/handset button some will automatically grab the primary line and some require pressing the primary line along with the headset button (some clients find...