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All of a sudden a forwarded call to a specific ACD DN will not play the announcement or selections from the meridian mail voice services. I can dial the DN and it plays, but forwarding any phone to this DN sends it to voicemail. The set that is primarily used to forward does not have voicemail...

I disabled all the TNs associated with the two sets and reenabled them. All is swell. Thanks for the replies.

We have two 2250 sets for our main number. One works fine, but the other is stuck in night mode. No buttons work. Changing out the sets did not resolve the issue. Any ideas? Thanks

Problem solved. I set the ACD MWC to Yes, but the set that I was testing this change on had voicemail. The set for in room dining does not have voicemail. Once I tried the forward on the set that did not have voicemail it worked. Thanks

TYPE ACD CUST 0 ACDN 5999 MWC NO DSAC NO MAXP 1 SDNB NO BSCW NO ISAP NO AACQ NO RGAI NO ACAA NO FRRT SRRT NRRT FROA NO NCFW 7000 FNCF NO FORC NO RTQT 0 SPCP YES OBTN NO RAO NO CWTH 1 NCWL NO BYTH 0 OVTH 2047 TOFT NONE HPQ NO OVDN IFDN OVBU LNK LNK...

Thank you for the suggestions. I tried both of these and I am able to set up the forwarding, however the calls are forwarded to the voicemail of the set that is forwarding. I need the calls to go to the ACD so the caller can make their selection.

I am trying to be able to allow calls to be forwarded from our in room dining 3903 to an ACD where guests can choose from a list of external phone numbers. If I dial the ACD DN everything is fine. If I try to forward a call to the DN I get a fast busy right after I push the done button. What...

NCFW 7000 which is our MerMail.

I am trying to be able to allow calls to be forwarded from our in room dining 3903 to an ACD where guests can choose from a list of external phone numbers. If I dial the ACD DN everything is fine. If I try to forward a call to the DN I get a fast busy right after I push the done button. What...

Great help thanks. What I ended up doing was setting up the terminal emulation software to display a date on each line printed to the log it creates. The hospitality manual will be very helpful. Thanks again.

Is there a way to program and cancel a wakeup call from a terminal as opposed to a console? Thanks for any info.

We have a background terminal set up that displays when we program a wakeup call and it displays if the call was answered or not answered. Is there a way we can have the terminal display a date periodically or any time there is a wakeup call occurrance? When we look at the log we can't really...

We have Meridian Mail and currently our Property management system gets no reply when it tries to update a guests name. Tried resetting PMS link. Tried cold boot of Mermail cabinet. Anything else I can try? Thanks

Thanks phonedude10 ! Now I know how the DND from the Att. console works! XD This took care of it.

I do have an att. console. Would you know how to remove the DND from the att. console? Thanks

I mistyped FCC. I also tried LD 26 to see if there were any DND groups assocaited with CUST 0. I don't know how this was enabled on this set in the first place. It might have happened when Obama or the Clintons stayed in our hotel. Is there not something you can dial from the phone to enable...

I went to LD 57 and tried PRT FCC DEAF or MSDB I get no helpful information. Is there something I am missing? Thanks

We have a 500 set that when you stat it says DND? When you call the phone it will not ring. How do we remove this? Thanks for any info.

Thx guys...Hot D and NCOS change works.

I am trying to set up a phone that when you pick it up it dials an external number. I have tried setting up a phantom extension and creating a hot line to that extension, but I can't seen to get the programming right. Any help would be appreciated.