The file i/o error was being generated from the export to excel option within the DHTML viewer. The background processing error was being generated when the report ran on the scheduler.
I upgraded the server to CE9 sp2 this morning and found this in the eventviewer: Plugin...
Also, when I change the format to Excel via CMC and run it, the instance fails with the following:
The request could not be submitted for background processing. File C:\Program Files\Crystal Decisions\Enterprise 9\Data\procSched\.....
Recently we started to run into problems exporting reports from CE9/eportfolio to Excel. This function used to work fine but since we've added a few more reports, it seems to have stopped working altogether. Here is the error:
There was an error retrieving data from the server: File I/O error...
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